Privacy Policy

1. Introduction

Farrell Transport Group Pty Ltd ("we", "us", "our") operates the DriverX mobile application and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.

We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

Account Information

• Name, email address, and phone number
• Employee or contractor identification details
• Driver licence number and class
• Emergency contact information

Location Data

• GPS coordinates when starting or completing jobs
• Location data during active deliveries for tracking and safety purposes

Location data is only collected while you are actively using the app for job-related activities. You can disable location services at any time through your device settings.

Photos and Documents

• Docket photos and delivery documentation captured through the app
• Vehicle prestart check photos

Device Information

• Device type, operating system, and app version
• Push notification tokens for delivery alerts

3. How We Use Your Information

We use collected information to:

• Manage and assign transport jobs
• Track deliveries and maintain accurate records
• Ensure workplace health and safety compliance, including fatigue management
• Process delivery documentation and dockets
• Send job-related notifications and updates
• Maintain vehicle prestart and compliance records
• Improve our services and app functionality

4. Data Storage and Security

Your data is stored on secure servers hosted in Australia. We implement appropriate technical and organisational measures to protect your personal information, including:

• Encrypted data transmission (TLS/SSL)
• Secure authentication with JWT tokens
• Password hashing using industry-standard algorithms
• Role-based access controls

5. Data Sharing

We do not sell your personal information. We may share your information with:

• Your employer or contracting company for job management purposes
• Cloud service providers who assist in operating our infrastructure
• Regulatory authorities when required by law

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Job records and compliance documentation are retained as required by Australian transport and workplace safety regulations.

7. Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of non-essential communications

To exercise these rights, contact your company administrator or reach out to us directly.

8. Third-Party Services

Our app may use the following third-party services:

• Expo / React Native — app framework and update delivery
• DigitalOcean Spaces — secure file storage for documents and photos
• Firebase Cloud Messaging — push notifications

Each third-party service has its own privacy policy governing how it handles data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or by other appropriate means. Continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: