Driver App

DriverX — the Farrell Transport driver app

DriverX is live for every Farrell Transport driver. This page explains what it is, how to get it, how your hours are counted under the fatigue law — and clears up the myths we keep hearing, straight from the law itself.

Where things are at

The company-wide rollout began on Tuesday 4 August 2026 and DriverX is now the way we run the day — timecards, prestarts, breaks, faults and leave all go through the app. If you haven't downloaded it yet, do it today.

The app is updated often — sometimes daily while we polish the rollout. Updates install themselves: just fully close and reopen the app now and then to pick them up. If something looks wrong, seems confusing, or just annoys you — tell us. Several improvements on this page exist because a driver spoke up.

DriverX app icon

Get the app

DriverX is free on the App Store and Google Play. Search “DriverX” or tap a badge below on your phone.

Logging in

Select Farrell Transport, then log in with the username and password you've been given. Haven't got yours? Call Ryan on 0432 232 235.

Forgot your password?

Tap “Forgot Password?” on the login screen and we'll text a code to your registered mobile number.

Permissions

Allow notifications and location when asked. Location is recorded only between clock-on and clock-off — see “When you are and aren't tracked” below.

What the app does

Six things today. Everything is recorded the moment it happens, time-stamped, and nothing needs handing in.

Timesheets

Clock on when you start, clock off when you finish, and record your breaks in between. This replaces your paper timecard — it is the record you are paid from.

Prestarts

Do your daily prestart check in the app, with photos. It is time-stamped and goes straight into our records.

Fault reporting

Spot a problem with your truck? Report it with a photo and a few words. It goes straight to maintenance — no lost paperwork.

Leave requests

Request annual leave, sick leave or a day off straight from the app — no more paper forms or chasing the office.

Fatigue screen + Today's Plan

Your legal work and rest position, live, counted the way the law counts it — plus a plan that tells you when to break, for how long, and what your day can still legally hold.

Work Diary Helper

Going past 100km from base? The app draws your recorded day exactly like the paper daily sheet — the line, the times, places and odometer readings — so filling in your written diary is a copy job.

No jobs through the app yet. You'll keep getting your work exactly the way you do now. Job allocation through DriverX comes later, once the rollout has settled in.

Your day with DriverX

  1. 1

    Clock on

    Open the app and clock on when you start your day. That is your official start time.

  2. 2

    Do your prestart

    Complete your prestart check in the app before you drive. Add photos of any defects.

  3. 3

    Take breaks when the plan says

    The Fatigue screen shows when your next break is due and how long to take. Tap when you stop, tap when you get going — that is your proof of rest.

  4. 4

    Report faults as they happen

    Anything wrong with the truck — report it in the moment. Photo, few words, done.

  5. 5

    Clock off

    Finish your day and clock off. Your hours and breaks are saved — nothing to hand in. Location recording stops the moment you clock off.

Leave requests aren't tied to your shift — put one in any time from the app menu.

The law your hours run on — the actual table

Standard hours for solo drivers, exactly as printed in the National Driver Work Diary (Part 4, Table 1) — the book in your truck. Every row applies at the same time, and “in any period” means every rolling stretch of the clock — not blocks you stack end to end.

In any period of…Maximum workMinimum rest
5½ hours5¼ hours15 continuous minutes
8 hours7½ hours30 minutes, in 15-minute blocks
11 hours10 hours60 minutes, in 15-minute blocks
24 hours12 hours7 continuous hours stationary rest
7 days72 hours24 continuous hours stationary rest
14 days144 hours4 night rest breaks (2 on consecutive nights)

Put together: you get your full 12 hours — but at most 10 of them can sit inside any single 11-hour stretch, which is why a 12-hour work day always spans at least 13 hours, with breaks totalling an hour placed through it. The 24-hour row sets the day's total; the rows above it set the pace.

You don't need to memorise any of this. The Fatigue screen's Today's Plan card does the arithmetic live: it tells you when to break, for how long, and the most work your day can still legally hold. Follow the times and you get the legal maximum, every day.

Six things drivers keep telling us — and what the law actually says

Every one of these came up in the first week of the rollout — from experienced drivers, and honestly, from management too. The rolling windows fool everyone. Here they are, settled.

The app only gives me 11 hours — it should be 12.

You get the full 12. But written-diary counting (which the law requires of anything that is not an approved EWD) counts work in 15-minute blocks that always round against you — so the clock starts at 15 minutes used, and every extra stop/start burns part of a block. Five or six short breaks in a day can cost close to an hour of counted time. Fewer, longer breaks keep more of your 12.

I can work 12 hours straight, then have my break.

Illegal well before lunch. The table forces your first 15-minute break by 5¼ hours of work, 30 total minutes of rest inside any 8 hours, and 60 total minutes inside any 11 hours. The 12 is the day’s ceiling — the smaller rows dictate where the breaks fall.

Two 15-minute breaks and I’m covered for the day.

That covers you to the 8-hour mark, not the day. By the time you have worked 10 hours the law requires 60 minutes of rest banked. A full 12-hour day needs your breaks to total at least an hour, placed before the 5¼, 7½ and 10-hour marks.

If I take my breaks I can knock my 12 hours over faster.

No break pattern beats the windows. The law caps work at 10 hours in ANY 11-hour stretch — so your last 2 hours of a 12-hour day only become available 11+ hours after you started. A 12-hour work day always spans at least 13 hours. Breaks are necessary, but it is the clock that unlocks your last hours, not the rest.

I’ve done my 12 and had my 7 hours rest — I can start again.

If you worked your full 12 — not until 24 hours after your day began. The 7-hour rest is the minimum rest INSIDE each 24-hour period, not a reset button. The NHVR’s own example in the work diary: a driver who starts at 6am and finishes his 12 hours at 7.45pm "can’t start work again at 2.45am even though he has had the 7 hour major rest break… he must continue resting until 6am on Tuesday morning". Worked LESS than 12? Then after a 7-hour rest you can come back for whatever is left of the 12 inside that 24-hour window — work about 6 in the morning and you can return for about 6 that night. The app’s clock-on check runs this exact arithmetic: if it’s too early, it tells you your earliest legal start time.

The app counts different to my watch, so the app is wrong.

The app counts the way the NHVR counts a written work diary at the roadside: 15-minute blocks, work rounds up, rest rounds down, and a break under 15 continuous minutes counts as work. Your watch counts minutes. When they disagree, the roadside officer’s arithmetic is the one that matters — and it matches the app.

“At 7.45pm Bob has undertaken the maximum 12 hours of work time in a 24-hour period… Bob can't start work again at 2.45am even though he has had the 7 hour major rest break… Bob must continue resting until 6am on Tuesday morning because that is when the 24-hour period he began on Monday finishes.”

— National Driver Work Diary, Part 3 “How to count time”, the NHVR's own worked example

How the app counts your time

By law, a written work diary counts time in 15-minute blocks, and the rounding always goes against you:

  • Any part of 15 minutes spent working counts as the full 15 minutes of work
  • Rest only counts in whole 15-minute blocks
  • A break shorter than 15 continuous minutes counts as work, not rest

An approved EWD is allowed to count to the minute. DriverX is not an approved EWD, so it counts your time the same way as your paper diary — the same arithmetic a roadside officer uses. That is deliberate: it means the app's numbers are always defensible, never optimistic.

The practical tip that falls out of it: fewer, longer breaks beat many short ones. Every stop/start burns part of a 15-minute block, and a 17-minute break only credits 15. Clean 15s and 30s, roughly on the quarter hour, keep the most of your 12.

DriverX is NOT a work diary, logbook or EWD

Nothing changes with your work diary. If you drive more than 100km from base you must carry and fill in the written work diary (or an approved EWD), exactly as before. The law requires it, and DriverX does not replace it.

What DriverX does do: it replaces your paper timecard, it is the company's legal record of your hours for local work, and its Work Diary Helper draws your recorded day exactly like the daily sheet — so when you do need the paper book (including the day you're unexpectedly sent past 100km and have to fill it in from midnight), it's a copy job, not a memory test.

Location — when you are and aren't tracked

GPS is recorded from clock-on to clock-off. Not before, not after, not at home, not on your days off. Tracking is tied to your shift, not to being logged in — clocking off stops it, and the app double-checks its own stop so nothing runs on.

See it for yourself: on Android, a notification saying “Location sharing is on while you're clocked in” is pinned the entire time tracking runs — Android does not allow background tracking without it. Clock off and the notification disappears. No notification, no tracking. Your phone's privacy dashboard (Settings → Privacy) also shows exactly when any app accessed your location — you'll see DriverX's accesses sit inside your shift hours.

“But my phone says I'm being tracked” — what phone settings show is that DriverX has permission to use location (“Allow all the time”). Permission is the key, not the tracking — the app needs it so tracking works during shifts, but holding the key is not using it. Also worth knowing: Google's own Maps Timeline / Location History tracks your movements through your Google account around the clock, on and off shift — that's Google's feature, nothing to do with DriverX, and you can turn it off in your Google account settings.

Why we track during shifts at all: your trail is part of the same shift record that pays you and defends you — proof of where the truck was, proof of rest stops, and the evidence that answers a roadside or regulator question in your favour. Full detail is in our privacy policy.

Why we're doing this

We're taking the paperwork off our drivers, one form at a time. Timecards, leave forms, prestart books and fault reports all become a few taps on your phone — recorded properly, the moment they happen.

Your start time, finish time and breaks recorded in DriverX are what the accounts team uses to pay you — from real records, not handwriting and guesswork. And with fatigue penalties having roughly doubled on 1 August 2026, a time-stamped record that matches the law's own counting protects your licence as much as it protects the company.

Maintenance uses the app's fault reports and prestarts to keep the fleet in line with NHVR requirements — so problems get seen and fixed faster, and the truck you drive is safer for it.

Want the detail?

You don't need any of this to use the app — but if you're curious about the rules behind it, here it is in plain language.

What does "in any period of 11 hours" actually mean?+
Every 11-hour stretch of the clock, wherever you start measuring — not blocks you stack end to end. The counting rules in the work diary say to count forward from the end of every rest break. That is why the app’s numbers move the way they do: as earlier windows close behind you, later hours open up. It is also the single most misunderstood part of the fatigue law — by experienced drivers and managers alike.
Where does the 15-minute counting come from?+
The Heavy Vehicle National Law sets out exactly how time must be counted in a written work diary (section 246). Work time is counted in 15-minute blocks and always rounds against you: any part of 15 minutes spent working counts as the full 15 minutes, rest only counts in whole 15-minute blocks, and a break shorter than 15 continuous minutes does not count as rest at all. Approved electronic work diaries (EWDs) are allowed to count to the minute — that is the main reason their numbers can look different.
What changed in the law on 1 August 2026?+
The amended Heavy Vehicle National Law commenced on 1 August 2026. Maximum penalties for fatigue offences roughly doubled (some now exceed $26,000), a new expanded "unfit to drive" duty applies (you must not drive while unfit — fatigue, illness, medication or anything else — and the company shares that responsibility), BFM/AFM accreditation is being replaced by a new framework, and the daily sheet changed: marking the day of the week, the work/rest totals and the Standard-hours tick box are now optional. The signature is not optional — you must still sign each sheet before starting a new one.
When do I need the paper work diary?+
Any day you drive more than 100km from your base (it is 100km, not 200km — a common misbelief). And if you are asked to go past 100km late in the day, the law says your daily sheet must cover the whole day from midnight — including the local work you did before you knew. The app’s Work Diary Helper draws your recorded day exactly like the daily sheet so you can copy it straight in.
Why does proving rest matter?+
If the regulator ever asks questions, records are what count. A break you took but cannot prove is very hard to defend. DriverX gives you a time-stamped record of when you started, when you finished and when you rested — that protects you just as much as it protects the company.
Why is the company recording all this?+
Your pay: start, finish and break times from the app are what accounts uses to pay you — from real records, not handwriting. Your safety and licence: proof of rest protects everyone if hours are ever questioned. The trucks: fault reports and prestarts feed our maintenance system, which NHVR requirements say we must keep on top of. Want more? The NHVR explains the fatigue rules in plain language at nhvr.gov.au/fatigue.

Stuck? We've got you

There's a help section built into the app (tap the ? on any screen), and the DriverX support page covers common questions. For anything else, contact Ryan Stagg directly — call, text or email. No such thing as a silly question during a rollout.